Comarch Retail is a platform which allows companies to process sales of products or services through different distribution channels. The communication between staff and customers is becoming more important as store prices are increasing and technology is developing. Thanks to Comarch Retail, your employees can provide effective and efficient service to all customers and meet their expectations.
Before this service is provided to a customer (in a stationary, mobile or online store), the demand for items that will be included in the offer must be determined and be reflected in the supply.
Your employees should only execute the tasks which cannot be performed manually. For that reason, built-in process automation tools – Business Process Management and advanced Business Intelligence mechanisms are important elements of the Comarch Retail platform – they can analyse the condition of entire enterprise down to the sales achieved in a single store.
Thanks to Comarch Retail, your customers and employees can work via web browsers, tablets or smartphones in modern and intuitive interfaces adjusted to the needs of your company.
An important aspect of the platform is the extensive configuration possibilities, allowing for handling a chain of your own or franchised stores – also in a multi-company structure.
With Comarch Retail, your company constantly follows the latest trends and satisfies the needs of your customers and business clients.